Privacy Policy
Effective 9 August 2026
1. Overview
This Privacy Policy explains how Arkonia ("we", "us") collects, uses, and protects personal information when you use our platform, mobile apps, and services (the "Services"). By using the Services, you consent to the practices described here.
2. Information We Collect
Account information you provide, such as your name, handle, email address, and profile details. Ambassador applications additionally collect your ID or passport number, address, city, country, and region. Payment information is handled by our payment provider; we do not store full card numbers. Usage information, including the pages you view, links you click, referral codes, device and browser data, and approximate location derived from IP. Content you publish and messages you send through the platform.
3. How We Use Information
We use your information to operate and secure the platform, create and manage your account, process subscriptions and payouts, track Ambassador referrals and conversions, personalize your feed, prevent fraud and abuse, comply with legal obligations, and communicate with you about the Services. We do not sell your personal data.
4. Referral & Ambassador Tracking
When you visit Arkonia via an Ambassador invite link, we record the invite code, landing path, and referring source so referrals can be attributed. If you register or subscribe, that conversion may be credited to the referring Ambassador. We keep referral data only as long as needed for program operation and fraud prevention.
5. Cookies & Local Storage
We use local storage and cookies to keep you signed in, remember preferences, and measure traffic. You can clear these in your browser or device settings; some features may be affected.
6. Sharing & Disclosure
We may share information with service providers who help operate the platform (hosting, payments, analytics, email) under appropriate confidentiality obligations; with Ambassadors limited to referral attribution data; and with authorities where required by law or to protect our rights, safety, or the safety of others. In a business transfer, information may be transferred as an asset.
7. Data Retention
We keep your information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion; we will remove or anonymize data where legally permitted.
8. Security
We use reasonable technical and organizational measures to protect your information. No system is perfectly secure. You are responsible for keeping your account credentials safe.
9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal data, and to object to certain processing. To exercise these rights, contact us through the platform. We will respond within a reasonable timeframe.
10. Children
The Services are not directed at children under 18, and we do not knowingly collect their data. If you believe a child has provided us information, contact us and we will delete it.
11. International Transfers
Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards to protect it during transfer.
12. Third-Party Links
The platform links to third-party channels (Telegram, Discord, WhatsApp) and external services. We are not responsible for their privacy practices; review their policies separately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post changes here and update the effective date. Continued use of the Services after changes constitutes acceptance.
14. Contact
For privacy questions or requests, contact Arkonia support through the Contact page on the platform.